Soft Play Packages
Ball Pit Only
Bounce House Only
Things to Know
About Our Rentals
At time of booking, a 50% retainer and also a signed contract will be required to secure your requested event date. Remaining balance will be due 1 day prior to your event and will be charged to the credit card on file. Failure to pay balance 1 day prior will result in cancellation of the event. With NO REFUNDS!!
*If booking is less than 1 day prior to the event date, the full amount will be due at the time of booking.
For any reason you need to reschedule/cancel your reservation, please be sure to contact us as soon as possible at firstname.lastname@example.org AND CALL 281-633-6915 0r 832-997-8854. Cancellations are available with NO REFUNDS, but you are able to change your event date 2 days or more prior to the reservation date. Cancellations less than 2 days will automatically result in cancelation of your event with the loss of your retainer.
Retainers are NON-Refundable. Unless Toddler Exploratory Soft Play Cancels Your Event!
⛅ Weather Conditions
If you are hosting an outdoor event you assume ALL weather-related risks. However, “BEFORE SET UP” if it should rain, we will work with you on a solution BEFORE setting up. If you are not able to hold your party indoors, you can check for another date.
*Once Toddler Exploratory Soft Play has COMPLETED the event set up and it begins to storm on your event. Unfortunately, we would have to pack up your event EARLY and you will not be able to check for another date or receive any type of refund!
🌳 Outdoor Bookings
If you need setup at a park you will need to contact the park in advance to determine the requirements needed to set up. We are insured and can get a certificate if needed. We require 10 day notice for certificate request. We charge a 25.00 cleaning fee for outdoor usage and outdoor set up will require a shaded area or a suitable cover in the form of a canopy tent, or pavilion, as the equipment will get hot in direct sunlight. Tents can be rented for an additional charge. A tarp will be provided, but please make sure the ground is flat, dry and clear from glass and debris. We do not set up on dirt. (photo of set up area must be provided)
🔨 Set Up/Take Down
Renter is responsible for clearing all areas needed for equipment and must be present at the time of delivery AND pick up. Please allow between 1 to 2 hours set up and break down time depending on your package size. NO CONTACT/KIDS are allowed within 6ft of the set-up area during set up and break down due to maintain social distancing.
Please make sure we have a proper parking space to deliver and pick-up equipment to avoid any additional fees!
*Additional fees may apply, if we deliver via stairs or to venues located at long distances from the loading zone (including parks, large estates, or any location that presents delivery/pick up complications)!
🧹 Equipment Cleaning Care
To reduce the number of germs and therefore the spread of disease or illness we ask that you immediately disinfect any equipment that has come in contact with the following situations: Leaked soiled diapers, vomit, blood, or mucus. A disinfectant will be provided by Toddler Exploratory Soft Play to ensure proper sterilization that is safe for all, including the equipment.
I am aware of the highly contagious nature of COVID-19 and the risk that party attendees may be exposed to or contract COVID-19 by playing on soft play and bounce house equipment and engaging in party activities.
I acknowledge that I and the party attendees are voluntarily choosing to engage in use of the soft play equipment and any other equipment provided by Toddler Exploratory Soft Play, LLC with knowledge of the danger involved. I hereby agree to accept and assume all risks of personal injury, illness, disability, or death related to COVID-19.
Note: Upon submitting your deposit, you will be emailed a copy of our Policy, Rules, and Agreement to sign electronically.